Concierge Care Management
Elder Care Advocacy Services, Inc. provides premium, concierge-level care management for seniors and disabled individuals – offering high-touch support, expert guidance, and total peace of mind for families who demand the very best for their aging loved ones. We understand the unique challenges adult children face in caring for aging parents and disabled siblings or children, from navigating complex healthcare decisions to ensuring day-to-day needs are met with dignity and respect. Our comprehensive approach handles every detail so you can focus on being a family, not full-time caregivers.
Feeling overwhelmed by the responsibility of caring for your aging parent? We’re here to help you navigate every step.
Case Study: From Crisis to Comfort
Background
The Smith family reached out to ECAS when their 82-year-old matriarch, Evelyn, suffered a fall and subsequent hospital stay. Her daughter, Linda, a successful attorney living 500 miles away, was frantic and exhausted trying to manage Evelyn’s care from afar. Evelyn wanted to return home after rehab, but Linda worried about safety and had no idea how to coordinate reliable help for her mother’s complex needs (diabetes management, mobility issues, and early-stage dementia).
ECAS Intervention
Upon contact, we immediately scheduled a comprehensive assessment for Evelyn. Our certified care manager (an RN) met Evelyn at the rehab center, liaised with the medical team, and developed a detailed post-discharge care plan. We arranged for a hospital-to-home transition service – including having the home safety-prepped (installing grab bars, removing tripping hazards), medications organized, and a compassionate home health aide on site the day Evelyn returned home. Over the next weeks, we coordinated physical therapy visits at home, set up meal delivery tailored to her diabetic diet, and enrolled Evelyn in a brain-stimulation activity program to support her memory.
Why Choose ECAS for Care Management?
ECAS is a leader in aging life care management and advocacy, combining decades of professional expertise with a compassionate, family-centered approach. Here’s what sets our concierge services apart in the industry.
Unparalleled Expertise
Our team is led by a Certified Care Manager and National Master Guardian with over 20 years of experience.
White Glove Concierge Service
We limit our caseload to provide each family with personalized, VIP attention.
Proactive Approach
We don’t just react to problems; we anticipate challenges and plan ahead. We ensure continuity of care and proactive problem-solving at every turn.
Transparent Communiction
We keep you informed and involved without the stress. You’ll receive regular updates, care plan reviews, and honest guidance at each decision.
The ECAS Difference
Personalized Care
From day one, we’ll coordinate in-home caregivers, nurses, or therapy services and make ongoing adjustments to ensure the plan stays aligned with the individual’s changing circumstances.
Medical Advocacy
Your dedicated care manager will schedule and attend medical appointments, facilitate second opinions with top specialists, and advocate for the best care of your loved one.
Crisis Management
On call 24/7, we respond immediately to emergencies. We’ll communicate with doctors, update family members in real time, and coordinate whatever is needed.
Crucially, our care manager provided continuous updates to Linda, including daily check-ins during the first critical week home, and weekly video conferences thereafter. When a medication issue arose (Evelyn was struggling with a new insulin routine), we promptly arranged a telehealth consult with an endocrinologist and adjusted the care plan. We also introduced Evelyn to a local seniors’ book club (personally accompanying her to the first meeting), helping her rebuild confidence and social connections after her fall.
Thriving Outcome
Three months later, Evelyn is thriving at home. She has not had a single readmission to the hospital – in fact, her doctor notes her health metrics have improved thanks to consistent management. Linda reports that she can now focus on her own family and career without constant anxiety: “Knowing ECAS is there for Mom is an absolute game-changer. I can be her daughter again, instead of feeling like a full-time care coordinator.” Evelyn herself says, “I feel cared for and safe, but still independent in my own home – it’s the best feeling.” The Smiths’ story is just one example of how our proactive, concierge care management makes a life-changing difference for both seniors and their adult children.
Interested in learning how a personalized care plan could help your loved one?