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  • Trusted Partnership| Exceptional Organization | Elevated Support

    As an Executive Assistant to the President at ECAS, you will play an important role in supporting the daily operations of our organization while helping ensure that client matters are managed with accuracy, efficiency, and care. From coordinating schedules and managing communications to organizing financial records, preparing documents, and assisting with client-related needs, you will provide dependable, detail-oriented support that allows our leadership team to focus on serving those who depend on us.

     

    This role goes beyond traditional administrative support. Our work involves sensitive personal, financial, medical, and legal matters, making sound judgment, confidentiality, and attention to detail essential. The ideal Executive Assistant is highly organized, resourceful, and proactive. It is someone who anticipates needs, takes ownership of responsibilities, and can be trusted to manage multiple priorities with professionalism, discretion, and a genuine commitment to excellence.

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    What You'll Do

    • Provide day-to-day administrative and organizational support to the President

    • Manage the President's calendar, coordinate appointments and meetings, and track important deadlines and follow-up tasks

    • Retrieve, sort, organize, and distribute mail, identifying time-sensitive correspondence, bills, and important documents

    • Review bills, prepare and process authorized payments, reconcile amounts, and maintain accurate financial records and supporting documentation

    • Assist with preparing, organizing, and maintaining guardianship paperwork, court filings, reports, and other legal-related documents

    • Communicate and coordinate with medical providers, hospitals, care facilities, pharmacies, legal professionals, and other individuals involved in client matters

    • Manage incoming calls and emails, prioritize requests, and ensure important communications receive timely attention

    • Maintain organized, accurate, and confidential client records, files, and documentation

    • Assist with technology and administrative systems, including scheduling platforms, electronic records, security cameras, and everyday office software

    • Track outstanding tasks, coordinate follow-ups, and help ensure client-related responsibilities are completed accurately and on time

    • Complete occasional errands, document deliveries, and other administrative assignments as needed

    • Identify opportunities to improve organization, efficiency, and daily workflows

    • Handle sensitive client and business information with strict confidentiality, discretion, and professionalism

     

    Who We're Looking For

    • Prior experience in executive assistance, office administration, bookkeeping, healthcare administration, or a related field preferred

    • Integrity, honesty, confidentiality, and sound judgment are essential

    • Strong mathematical skills and exceptional attention to detail, particularly when handling financial records, bills, and payments

    • Excellent organizational skills and the ability to manage competing priorities across multiple clients and responsibilities

    • Strong written and verbal communication skills with a professional, patient, and compassionate demeanor

    • Proficiency with computers, email, calendars, Microsoft Office, and everyday technology, with a willingness to learn new systems

    • A proactive, solutions-oriented mindset and the ability to anticipate needs and take initiative

    • The ability to work independently, exercise thoughtful judgment, and recognize when matters require leadership's attention

    • Dependability, punctuality, and a strong commitment to following through on responsibilities

    • Flexibility and adaptability in a dynamic environment where priorities and client needs may change

    • A positive, willing-to-learn attitude and a genuine interest in supporting the mission of ECAS

    • Valid driver's license and reliable transportation for occasional local errands

  • Compassionate Service | Meaningful Connection | Purposeful Support

    As a Support Specialist at ECAS, you will help clients remain connected, engaged, and supported in the ways that matter most to them. From accompanying clients to restaurants, museums, shopping trips, the gym, appointments, and community outings to assisting with errands, personal shopping, and everyday needs, you will provide thoughtful, individualized support that enhances quality of life.

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    More than completing tasks, this role is about building trust. We want each client to feel known, valued, and genuinely cared for. The ideal Support Specialist is dependable, attentive, and personable. It is someone who enjoys creating meaningful connections while providing exceptional service with warmth, discretion, and professionalism.

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    What You'll Do

    • Accompany clients on social outings, recreational activities, shopping trips, appointments, and community experiences

    • Help clients stay active, engaged, and connected to the people and activities they enjoy

    • Assist with personal shopping, errands, deliveries, and other day-to-day needs

    • Provide companionship and meaningful one-on-one interaction

    • Anticipate client needs and help create comfortable, enjoyable experiences

    • Communicate thoughtfully and professionally with clients, families, and the ECAS team

    • Observe changes in a client's needs or well-being and communicate relevant concerns to the appropriate team member

    • Maintain appropriate boundaries, confidentiality, and discretion at all times

    • Provide reliable, consistent support while adapting to each client's individual preferences and routines

     

    Who We're Looking For

    • At least one year of experience supporting, assisting, or caring for older adults or individuals who may need additional support

    • Integrity, honesty, and sound judgment are essential

    • Associate degree or higher preferred, but not required

    • A warm, engaging personality and a genuine interest in building meaningful connections with clients

    • Strong communication and interpersonal skills

    • A proactive, service-oriented mindset with strong attention to detail

    • Comfort working independently and making thoughtful decisions in day-to-day situations

    • Flexibility and willingness to adapt to different clients, schedules, activities, and needs

    • A positive, willing-to-learn attitude; ECAS will provide training and guidance for the right candidate

    • The ability to maintain professionalism and discretion in private homes and personal settings

    • Reliable transportation and comfort accompanying clients throughout the community

  • Clinical Expertise | Trusted Advocacy | Exceptional Guidance

    As a Care Manager at ECAS, you will serve as a trusted advisor and advocate for individuals and families navigating complex health, aging, and care needs. Our Care Managers take a thoughtful, highly personalized approach to understanding each client's circumstances, identifying needs, coordinating services, and developing solutions that support safety, independence, dignity, and quality of life.

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    This role requires exceptional judgment, communication, and follow-through. You will work closely with clients, families, healthcare providers, community professionals, and the broader ECAS team to ensure every aspect of a client's care is thoughtfully coordinated. The ideal Care Manager combines clinical knowledge with compassion, confidence, and the ability to bring clarity and calm to complicated situations.

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    What You'll Do

    • Conduct comprehensive assessments to understand each client's health, psychosocial, environmental, and day-to-day needs

    • Develop and implement individualized care plans based on each client's goals, preferences, abilities, and circumstances

    • Coordinate medical care, home care, therapies, community services, appointments, and other resources

    • Serve as a trusted point of communication among clients, families, physicians, healthcare providers, and other professionals

    • Advocate for clients and help ensure their wishes, needs, dignity, and best interests remain at the center of decision-making

    • Attend medical appointments, care conferences, hospital or rehabilitation meetings, and other important discussions as needed

    • Monitor changes in a client's health, cognition, function, living environment, or overall well-being and respond appropriately

    • Help clients and families navigate transitions in care, including hospitalizations, rehabilitation stays, changes in living arrangements, and increased support needs

    • Provide families with clear, thoughtful guidance during complex or sensitive situations

    • Maintain timely, thorough, and professional documentation

    • Collaborate closely with ECAS Care Associates, Support Specialists, guardians, and other members of the care team

    • Develop strong relationships with healthcare providers, senior living communities, home care agencies, and other trusted community resources

    • Maintain the highest standards of confidentiality, professional boundaries, ethics, and discretion

     

    Who We're Looking For

    • 3+ years of professional experience in care management, nursing, social work, aging services, case management, or a closely related field

    • Bachelor's degree or higher in nursing, social work, gerontology, psychology, counseling, healthcare, or a related discipline preferred

    • Registered Nurse (RN), Licensed Social Worker (LSW/LCSW), or comparable professional background strongly preferred

    • Care Manager Certified (CMC), Certified Case Manager (CCM), Certified Social Work Case Manager (C-SWCM), Certified Advanced Social Work Case Manager (C-ASWCM), or another relevant professional certification preferred

    • Experience working with older adults, individuals with disabilities, individuals with cognitive impairment, or families navigating complex care needs

    • Excellent written and verbal communication skills

    • Strong clinical judgment, critical thinking, problem-solving, and decision-making abilities

    • Exceptional organizational skills and the ability to manage multiple clients, priorities, providers, and deadlines

    • A collaborative, team-oriented approach and willingness to communicate openly with colleagues

    • Confidence interacting with physicians, attorneys, healthcare professionals, families, facilities, and other community partners

    • A compassionate, composed presence, particularly during challenging or emotionally sensitive situations

    • Strong advocacy skills and a commitment to person-centered care

    • High integrity, professionalism, reliability, and discretion

    • The ability to work independently while recognizing when collaboration or escalation is appropriate

    • Comfort using technology and maintaining accurate, timely client documentation

    • Reliable transportation and the ability to travel locally to clients, appointments, facilities, and other care settings

Why ECAS

 

At ECAS, meaningful work is paired with a supportive, people-first culture. We offer the flexibility to build a career that works with your life, competitive benefits, and the opportunity to be part of a collaborative team that genuinely values one another. Whether you’re supporting clients directly or working behind the scenes, you’ll be surrounded by professionals who lead with integrity, compassion, and a shared commitment to delivering an exceptional standard of care.

 

ECAS is an equal opportunity employer committed to creating a professional environment where every individual is treated with dignity and respect. Employment decisions are made based on qualifications, merit, and the needs of the organization, without discrimination on the basis of any characteristic protected by applicable law.

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Careers

At ECAS, we seek exceptional professionals who lead with integrity, discretion, compassion, and purpose. Our team is defined by a commitment to excellence, thoughtful service, and an unwavering dedication to the individuals and families who place their trust in us. We value ambitious, driven people who hold themselves to the highest standards and bring both professionalism and humanity to every interaction.

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